Get any task done in 5 simple steps
From posting your first task to releasing payment — here’s exactly how CitiTasker works for the person hiring.
The poster journey
Five steps. Most happen in under an hour.
- 01
Post your task
Describe what you need done, share a few photos, set a budget or accept bids, and pick a date that works.
Takes 2 minutes. Choose a fixed-price "Instant hire" or open it up for bids — taskers compete for your job.
- 02
Compare verified taskers
Browse profiles, ratings, completed work and bids. Every tasker is ID-verified before they can apply.
Filter by best match, top-rated, or nearest. See trust scores, badges, portfolio photos and genuine reviews — never fabricated.
- 03
Hire & chat
Pick the tasker that fits. Chat in-app to confirm details — no need to share phone numbers.
Voice notes, attachments and structured Q&A keep things clear. Our messaging is moderated for everyone’s safety.
- 04
Pay safely into escrow
Your payment is held by CitiTasker — not the tasker — until you confirm the job is done.
Pay with card or your CitiTasker wallet. Powered by Paystack. Funds release the moment you’re happy with the work.
- 05
Confirm & review
Tap "Release payment" once the work is done. Leave a rating to help the next person hire confidently.
Reviews are double-blind: yours and the tasker’s only become public once both sides have reviewed. No retaliation possible.
Why posters trust CitiTasker
Every part of the platform is built around one thing: making sure you get what you paid for.
Money-back protection
Funds stay in escrow. If something goes wrong, raise a dispute and our team mediates — full refund possible.
Verified taskers only
Every tasker passes NIN/BVN verification, face match, and address checks before bidding on your job.
Built-in chat & calls
Talk to your tasker in-app — text, voice notes, photos. No phone numbers, no spam, no risk.
Fast response times
Most posters get their first bid in under 30 minutes. Need someone urgent? Use Instant Hire.
Frequently asked
Common questions before you post your first task.
How much does it cost to post a task?+
Posting is completely free. You only pay the agreed price once you’ve picked a tasker — the platform fee is taken from the tasker’s payout, never added on top of yours.
When do I actually pay?+
You pay when you accept a bid (or when an Instant Hire tasker accepts your offer). The money goes into escrow immediately and only releases to the tasker once you tap "Confirm & release".
What if the tasker does a bad job?+
Don’t release payment. Raise a dispute from the job page — our team reviews evidence from both sides and decides on a refund, partial refund or release within 5 business days.
Can I cancel a task after I post it?+
Yes. You can cancel any time before payment is in escrow. After payment, you can cancel until the tasker starts work — escrow is fully refunded.
How are taskers verified?+
Every tasker uploads a government ID (NIN or BVN), passes a face match against it, and confirms a verified address. Agencies also need a CAC number. We verify before they can bid.
Can I use it outside Lagos?+
Yes — CitiTasker is live in 25+ Nigerian cities. Set your location when posting and we’ll show taskers near you, sorted by distance.
Ready to get something done?
Post your first task in under 2 minutes. It’s free, and you only pay when you’re happy with the work.
Verified taskers · Escrow-protected payment · 5-day dispute resolution